JPC Testimonials

"On time when they came to clean our carpets. Also when we called to make an appointment."
Richard Wilson, 8/11/11, Carpet Care

"Diane is right on top of appts and is very efficient. Excellent communication. The two techs were very informative during the process. They actually uncovered a problem duct/vent area that our remodel guy made in error"
Peg Dickman 11/8/11, Duct Cleaning

"Like the way they check carpets ahead of cleaning for stains & question what the stains are from."
Elaine Harvey, 11/8/11, Carpet Care

"I really like the extreme attention to detail. Everything has to be perfect."
Mary Ann Patterson, 11/9/11, Carpet Care

"Very professional & experienced at carpet cleaning. When moving furniture did it in an organized & efficient manner. Gave good recommendations on carpet care."
Donna Westerman, 11/8/11, Carpet Care

"Mark is always very professional and helpful."
Brian Davis, 11/10/11, Carpet Care

"You are dependable, punctual & courteous, and I've never been disappointed with your work."
Sam Vitale, 11/9/11, Carpet Care

"My wife who has asthma and allergies noticed an improvement in air quality within a day."
EH VanDerVeer, 3/15/09, Duct Cleaning, Port Byron, NY

“Just nice, courteous people.”
Anonymous, 11/17/08, Duct Cleaning, Fayetteville

“Carpet experience continues to be really great, the couch looks great!”
Ellen M. Dello Stritto, 11/20/08, Carpets and Furniture, Auburn

“Am very satisfied, he does a good job. Old rugs look terrific!”
Mildred Krause, 11/07/08, Carpets, Auburn

“The Best – Would recommend your company to anyone, anywhere. Made very sure that everything was in proper working order before leaving.”
Anonymous, 11/10/08, Duct Cleaning, Auburn

“Good Service and Professional.”
Anonymous, 11/03/08, Carpets, Auburn

“I am thrilled with my air duct cleaning. As soon as it was completed I could tell I was breathing clean air. My allergies have improved greatly since I had this done. I informed the man doing the job that I was intrigued by the process, so they took me through with them on each step to explain what was being done. I’m glad I got to see the before and after!”
Billie Lohr, 11/7/08, Duct Cleaning, Geneva

“Did a great job. I will recommend JPC to other people.”
Patrick Beatty, 10/24/08, Duct Cleaning, East Bloomfield

“Excellent! As always. Everything was Great!”
Marie Paulino, 10/24/08, Carpet Care, Auburn

“I was impressed by your technicians. They were very helpful in that they explained everything they were doing. I have a curio cabinet that contains a collection (which by the way they moved very carefully so that they would not be damaged). They also put it back in place.”
Mary L. Booth, 10/15/08, Duct Cleaning, Camillus

“We are very pleased with the cleaning of our rug.”
Therese M. Shook, 10/09/08, Area Rugs, Aurora

“We were very satisfied, obviously you are experienced and conscientious. Your technician helped removing a humidifier from furnace. Explained in detail the cleaning process. We felt very comfortable with them in our home.”
Olive McGookin, 10/5/08, Duct Cleaning, Camillus

“Arrived on time, and completed required work without delay. Provided some useful advice.”
Anonymous, 8/31/08, Carpet Care, Auburn

“Thorough cleanup. Identification of unusual problem and fixing it.”
Lance Compa, 9/21/08, Residential Duct Cleaning

“Due to a scheduling mix-up, we needed the carpet cleaning done quickly to be up to speed for a state inspection. We were accommodated with a big smile!”
S. Jones, Neighborhood House, 9-22-08, Carpet Cleaning, Auburn

“Very nice people to deal with both on the phone and as technicians. Would recommend company to others. Technicians available for more after hours and/or weekends to allow for extra drying time before traffic starts up again. (You always managed to work with us, though.) We had water come into our building and saturate a good portion of our carpeting. You guys came on a holiday and took care of it for us.”
Anonymous, 8-19-08, Water Damage, Auburn

“Marc is great – needs no room for improvement! Company exceeds excellent.”
Kathy Waby, 7-13-08, Carpet Care, Auburn

“Couldn’t have asked for more. Marc went out of his way for us. Can’t thank him enough.”
Anonymous, 8-16-08, Water Damage, Auburn

“The carpets in both apartments look great! Thanks a lot. When I call, it is always a pleasant experience on the phone. Very accommodating, very friendly. Thank for that!”
Chere Ware, 7-29-08, Carpet Care, Port Byron

“Very nice people to deal with both on the phone and as technicians. Would recommend company to others. Technicians available for more after hours and/or weekends to allow for extra drying time before traffic starts up again. (You always managed to work with us, though.) We had water come into our building and saturate a good portion of our carpeting. You guys came on a holiday and took care of it for us.”
Anonymous, 8-19-08, Water Damage, Auburn

“I’m satisfied. See you next time.” ---- Anonymous Client, Auburn

“Capable – Professional – Thorough – Helpful. Came on time – went right to work – explained procedure and machinery.”
Yvonne Brooks, 7-25-08, Carpets, Auburn

“Attention to detail, perfect job.”
Willis Davis, 6-11-08, Automobile Interiors, Auburn

“Always been happy with your company, and in particular, Marc. Fine young man who does a great job to satisfy customers.”
Bill Ryan, 7-17-08, Carpets, Union Springs

“Very reliable, courteous, helpful. Happy with everything, stains removed.”
Anonymous, 7-15-08, Carpets, Auburn

“Excellent company. Everything Marc and Keith did was explained in detail to me.”
Anonymous, 3-25-08, Duct Cleaning, Chittenango

“Marc is great! Marc is an attribute to your company. Very professional.”
Sandy Hopkins, 7-25-08, Strip and Wax Floors, Auburn

“I’m satisfied. See you next time.” ---- Anonymous Client, Auburn
(Couldn't resist running that one again!)

“Technician (Marc) did an excellent job …thorough explanation before and after cleaning….took time in doing a complete, thorough cleaning. (Very courteous and comfortable to deal with.) Carpets look (and smell) great. Happy with the outcome (as always).”
Karen Pearce, 6-20-08, Carpet Care, Auburn

“Keith and Marc were very hard working, did a thorough job and stuck to it until finished even though it took quite a bit longer than anticipated. They checked our dryer vent and bathroom vent also.”
Carol Vinyard, 3-6-08, Residential Duct Cleaning, Ithaca

“Your employees cared – they took pride in their work. They provided and estimate. They did an excellent job, they cleaned up. Thank you very much!
Linda Barbuto, 4-25-08, Residential Duct Cleaning, Syracuse

“Every time I used your service, your technicians did excellent work.”
Charles Tabone, 5-30-08, Carpet Care, Auburn

“They always answer the phone personally and always schedule me on or very close to the date I ask – I have always been very pleased with the results.”
Diane Harper, 6-8-08, Carpet Care, Skaneateles

“Marc does an exceptional job. He explains everything from what he is going to do – to what the results or expectations should be. He is very knowledgeable and professional. The kind of professional, knowledgeable, courteous, customer-comes-first service that your company provides, you just don’t see anymore.
I have been a client for 6 years and plan to continue to be your client for years to come, especially if Marc and Diana continue to work for JPC. I have even given your cleaning service to a family member as a gift. ….That’s how much I trust Marc to do an incredible cleaning job. He doesn’t disappoint you.
I like how Diana calls the next day to see if you’re happy with the service and if something is wrong Marc comes back and takes care of it, sometimes Marc returns within 15 minutes.”
Cathie A. Lane 5-28-08, Carpet Care, Weedsport